Protect+ is an autonomous pipeline for post-purchase operations. You define the rules, your army of AI agents handles the returns, claims, warranties, and support.
Protect+ operates like a night shift at a software factory. Drop in your claim before bed, and wake up to real progress — research complete, resolutions ready, customers waiting for review.
Customer submits a return, damage claim, or warranty request. Your AI agents wake up and get to work.
Agents scan order history, analyze photos, check policy rules, and validate the claim — all while you sleep.
Multiple resolution options generated. Refund amounts calculated. Replacement orders queued. Everything documented for your review.
4 claims in your review queue. Approve resolutions, request changes, or reject — the factory adapts and continues.
Approved claims move to fulfillment and customer notification. You review at your pace. The factory never stops.
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Protect+ isn't just a claims processor. It's a complete organization of specialized agents working in concert, moving tasks across a Kanban board just like a human team.
Agents scan order history, validate return requests, and generate shipping labels before writing a single line of manual work.
System design, damage assessment, and claim processing are generated and validated against best practices.
Rapid warranty validation and component tracking with built-in policy system consistency checks.
Agents write clean, typed responses. They self-correct customer issues and write their own resolution notes.
Human-in-the-loop checkpoints. Review the claims, tweak the resolutions, and approve for fulfillment.
Once approved, agents handle the notifications, tracking, and reporting to your infrastructure.
Our system helps reduce customer support volume by up to 75%.
Claims are approved quickly, with a 98.5% success rate.
Average response time is less than one hour.
A platform that adapts to your business needs today—and tomorrow. No matter your size or stage, Protect+ ensures your customers get fast, frictionless experiences.
Protect+ integrates with your existing identity provider so your team can sign in securely—no extra passwords to manage.
Protect+ is built to handle millions of returns, claims, and transactions each month without slowing you down.
Protect your business and your customers with an extra layer of authentication, keeping accounts safe at all times.
Protect+ adapts to your business with Custom Flows—automated rules that handle claims, refunds, replacements, and updates exactly the way you want.
"I highly recommend the app. They have made solid improvements with our complicated checkout. Love being able to communicate quickly with their reps via Integrated Slack channels, allowing for quick resolutions to our customer needs. The package protection just works."
"Protect+ has transformed how we handle returns. What used to take our team hours now happens automatically. Our customers are happier, and our support tickets have dropped significantly."
"The AI-powered claims processing is a game-changer. We went from manually reviewing every claim to having 95% processed automatically with incredible accuracy."
Trusted by brands customers love
Protect+ is built with a flexible, API-first architecture that seamlessly integrates with any platform. Our streamlined setup enables brands to go live in just a few clicks, while our team also offers fully managed, white-glove integrations for custom or complex platforms.