Post-Purchase Protection
From Checkout to Delivery.

Protect+ is an autonomous pipeline for post-purchase operations. You define the rules, your army of AI agents handles the returns, claims, warranties, and support.

pipeline_main.djo
LIVE PRODUCTION
AI Agent
Claim Scanner
AI Agent
Validator Bot
AI Agent
Resolver Unit
AI Agent
Fulfillment Bot
INTAKE
VALIDATION
RESOLUTION
FULFILLMENT
initializing worker nodes...[OK]
loading context from /claims/policy.md...[OK]
Claim_Agent scanning order #1847 for validation...
How It Works

Your Factory Runs
While You Sleep

Protect+ operates like a night shift at a software factory. Drop in your claim before bed, and wake up to real progress — research complete, resolutions ready, customers waiting for review.

CLAIMS DASHBOARD● LIVE
247
Processed Today
98.5%
Auto-Resolved
4
Need Review
Claim #1847 - Resolved automatically
Claim #1846 - Refund processed
Claim #1845 - Awaiting review
11:00 PM

Submit a Claim

Customer submits a return, damage claim, or warranty request. Your AI agents wake up and get to work.

11:00 AM

Research & Validation

Agents scan order history, analyze photos, check policy rules, and validate the claim — all while you sleep.

~1 HR

Resolution Generated

Multiple resolution options generated. Refund amounts calculated. Replacement orders queued. Everything documented for your review.

You Wake Up

Review & Approve

4 claims in your review queue. Approve resolutions, request changes, or reject — the factory adapts and continues.

Ongoing

Iterate & Ship

Approved claims move to fulfillment and customer notification. You review at your pace. The factory never stops.

Limited Access

Join the Industrial
Revolution of E-Commerce.

We are currently onboarding teams in batches. Sign up to get your factory credentials when a slot opens.

100% safe. Unsubscribe anytime.

A Full-Stack Factory in a Box

Protect+ isn't just a claims processor. It's a complete organization of specialized agents working in concert, moving tasks across a Kanban board just like a human team.

Returns & Exchanges

Agents scan order history, validate return requests, and generate shipping labels before writing a single line of manual work.

Package Protection

System design, damage assessment, and claim processing are generated and validated against best practices.

Warranties

Rapid warranty validation and component tracking with built-in policy system consistency checks.

AI Automation

Agents write clean, typed responses. They self-correct customer issues and write their own resolution notes.

Approval Gate

Human-in-the-loop checkpoints. Review the claims, tweak the resolutions, and approve for fulfillment.

Continuous Analytics

Once approved, agents handle the notifications, tracking, and reporting to your infrastructure.

Real Results That Make a
Difference — Powered by Protect+

49%

Our system helps reduce customer support volume by up to 75%.

64.2%

Claims are approved quickly, with a 98.5% success rate.

39min

Average response time is less than one hour.

Simple Enough for Startups.
Powerful Enough for Enterprise.

A platform that adapts to your business needs today—and tomorrow. No matter your size or stage, Protect+ ensures your customers get fast, frictionless experiences.

Single Sign On (SSO)

Protect+ integrates with your existing identity provider so your team can sign in securely—no extra passwords to manage.

Built to Scale

Protect+ is built to handle millions of returns, claims, and transactions each month without slowing you down.

Two Factor Authentication (2FA)

Protect your business and your customers with an extra layer of authentication, keeping accounts safe at all times.

Automation Built for Growing Brands

Protect+ adapts to your business with Custom Flows—automated rules that handle claims, refunds, replacements, and updates exactly the way you want.

The Post-Purchase Engine Behind
Today's Fastest-Growing Brands

"I highly recommend the app. They have made solid improvements with our complicated checkout. Love being able to communicate quickly with their reps via Integrated Slack channels, allowing for quick resolutions to our customer needs. The package protection just works."

A
Angel Ferrer
CMO of Hemper

"Protect+ has transformed how we handle returns. What used to take our team hours now happens automatically. Our customers are happier, and our support tickets have dropped significantly."

R
Richie Poff
Operations Director

"The AI-powered claims processing is a game-changer. We went from manually reviewing every claim to having 95% processed automatically with incredible accuracy."

J
Joseph A
Founder

Trusted by brands customers love

HER FANTASY BOXYEEZY MAFIASOSHEHEMPER

Easily Integrate With
Any Platform

Protect+ is built with a flexible, API-first architecture that seamlessly integrates with any platform. Our streamlined setup enables brands to go live in just a few clicks, while our team also offers fully managed, white-glove integrations for custom or complex platforms.

S
W
B
M
S
S

Frequently Asked
Questions